Everything Your Business Gets with IG Business Care
IG Business Care is an annual business support program designed to provide companies with reliable technical support, professional consultation, exclusive discounts, training benefits, and access to selected partner offers throughout the year.
IG Business Care Planes
Compare our plans and select the level of support that best fits your business needs.
Basic Free
Ideal for startups . Essential features to kickstart your business. Perfect for small teams.
Sign Up Now- 1 Remote Session / Month
- Response Time: Within 24-48 Hours
- Support During Working Hours only
- Free Consultation
Professional
Comprehensive tools for growing businesses. Optimize your processes and productivity across your team.
Sign Up Now- 4 Remote Sessions / Month
- Response Time: within 24 Hours
- Support: 15 Hours a Day, 6 Days a Week
- Free Consultation
- 4 On-Site Visits / Year
- Exclusive Product Discount (up to 10%)
- Basic Training
- Free Demo
Ultimate
Advanced solution for enterprises. Cutting-edge features and top-tier support for maximum performance.
Sign Up Now- 8 Remote Sessions / Month
- Response Time : Within 2 Hours
- Support 24/7
- Free Consultation
- 12 On-Site Visits / Year
- Exclusive Product Discount (up to 20%)
- Advanced Training
- Free Demo
- Discount on Any Extra Service
Year-Round Technical Support
Access reliable technical support throughout your annual subscription period, based on the coverage included in your selected plan.
Onsite Technical Support
Receive onsite technical assistance when remote support is not sufficient, according to the terms of your selected plan.
Support During Official Holidays
Selected plans provide technical support during official holidays, giving your business additional coverage when standard support may not be available.
Exclusive Product Discounts
Receive special member discounts on selected IG communication products, network equipment, devices, and accessories.
Partner Discounts
Benefit from exclusive discounts and special offers provided by selected IG partner companies.
One Trusted Technology Partner
Rely on a single professional team for technical support, consultation, training, products, and future technology requirements.
Better Cost Control
Replace unexpected technical support expenses with a clear annual subscription and predictable service coverage.
Priority Support Access
Receive priority access to the IG technical support team whenever your business requires technical assistance
Remote Technical Assistance
Resolve eligible technical issues quickly through remote diagnosis, configuration, and professional guidance.
Free Technical Consultation
Free Training Sessions
Benefit from selected training sessions designed to help your team use communication systems, IP phones, and related technology more effectively.
Discounts on IG Services
Access preferred pricing on selected installation, configuration, maintenance, upgrade, and technical services.
Partner Training Benefits
Access free or discounted training opportunities offered by IG and selected business partners.
Professional and Ultimate plan pricing is based on your system size, number of users, equipment, and required services. Full plan details, pricing, terms, and conditions will be clearly outlined in the service contract.
IG Care Business Goal
Ensure that clients have reliable technical support throughout the entire subscription period.
Reduce business downtime and minimize the impact of unexpected technical issues.
Help clients make better and more informed technology decisions.
Provide additional value through exclusive discounts, free training, technical consultation, and partner benefits.
The goal of IG Business Care is to keep clients supported, reduce operational costs, improve business continuity, and deliver greater value throughout the year.